Please allow 1-3 business days for your order to be shipped. Once it has been shipped you will receive a confirmation email with a tracking number.
We have limited and curated collection, which means Exchanging would not be possible always. However, if it's a genuine Size Exchange we can surely support. No Exchanges or Returns are allowed on Accessories and Shoe Care products. As a policy we offer store credit for returns. We do not provide refunds.